Yavern (“we,” “our,” “us”) provides a nightlife discovery and event platform that helps users find venues, events, and purchase tickets. We respect your privacy and are committed to protecting your personal data.
1. Information We Collect
Account Information: Name, email, phone number, password.
Location Data: When you enable location services to see nearby venues or events.
Usage Data: App interactions, preferences, favorites, and reviews.
Purchase Data: Tickets purchased, payment method (processed securely by third-party providers such as Stripe or Apple Pay).
Device Information: Device type, OS version, unique identifiers, crash logs.
2. How We Use Information
To provide core app features (venue discovery, ticketing, user profiles).
To personalize recommendations and improve user experience.
To process payments and deliver purchased tickets.
To communicate with you about events, updates, or customer support.
To improve security, prevent fraud, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share information with:
Service Providers: For hosting, payment processing, analytics, or customer support.
Venue Partners: Limited data (such as ticket purchases) to facilitate entry or event management.
Legal Obligations: If required by law, regulation, or court order.
4. Data Retention
We retain personal data as long as your account is active, or as needed for legitimate business/legal purposes.
5. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your data.
Opt-out of certain data processing (e.g., marketing emails).
Request a copy of your data.
Requests can be made by contacting us at: info@yavern.com
6. Security
We implement industry-standard safeguards (encryption, access controls) to protect your data, but no system is 100% secure.
7. Children’s Privacy
Yavern is not intended for children under 13. We do not knowingly collect data from minors.
8. Changes
We may update this Privacy Policy. If we make significant changes, we will notify you through the app or email.
Contact Us:
For privacy concerns, contact info@yavern.com.
User Privacy Summary
Yavern values your privacy. Here’s how we handle your information:
We collect your account details (name, email), location (with your permission), and app usage data to provide venue discovery and ticketing features.
We use third-party services like Stripe and Apple Pay to process payments securely. We never store your full payment details.
We may share limited info (like ticket purchases) with venues you buy tickets from, but we do not sell your data to advertisers.
You can update or delete your account and personal data anytime by contacting us at info@yavern.com.
We take measures to keep your information secure and use it only to provide and improve Yavern’s services.